By Appointment
Some of our agents have restrictions and limitations in the scope and nature of work or content they
will perform. Rather than list explicitly every despicable thing they have seen in 20 years of media
services in a lengthy contract, the agents request only that they interview the client and review the
content they are expected to edit or manipulate to ensure it complies with regional laws against
obscenity, pornography, or objectionable material which they refuse service to for professional reasons.
Appointments involve collecting information for client identification and billing, verifying the client
is competent to participate in a business contract through background investigation or documents to
verify actual financial resources cited in project, and a meeting scheduled to perform the work during
which the client or a representative will be available to answer questions and participate in direction.
Additoinal billable work may be performed related the agreed terms, without the client present, such as
overnight data processing or editing, in compliance with the agreed terms. Should these terms exceed
$100, a brief purchase order or short contract may be required for record keeping and to show consent in
the work and scope of work performed, standards, and knowledge of costs prior onset of work.
Appointment work does not require payment in advance as a rule, but may be specified in part or full
depending on the scale of project and in written contract offered prior agreement to complete the work.
No part of schedulig an appointment is an agreement to pay or contract of additional work, and appointment
negotiation and meeting time is non-billable prior contract - usually limited to one hour per client per
month or per client and project. Formal minutes of meetings are kept for business records, confidentially
and under non-disclosure terms consistent to professional meetings. If a conflict of interest is observed,
the agent will immediately notify the client and propose the meeting be adjourned.
Interviewers and agents are not responsible for any work prior in their care that may generate a conflict
of interest for a second party, nor liable for pre-existing projects already underway or disclosed to them
in the course of intdependent consultation. Nor may they discuss the nature or source of the conflict of
interest to protect client privacy and confidentiality.
